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Privacy Policy

Committed to Protecting Your Personal Information

1. Introduction

This Privacy Policy explains how Doozy Brands collects, uses, and shares personal information from individuals who visit our website (the Site), communicate with us, or use our design and printing services. It applies regardless of your location and covers all interactions with us, including through chat, email, social media, phone, or when you visit us at events or workshops.

We encourage you to read this Privacy Policy carefully—along with any additional state-specific notices that may apply—to understand how and why we process your personal information, and the rights available to you.

 

This Privacy Policy was last updated on 06/04/2026 Previous versions can be provided upon request.

This Privacy Policy applies to all users who visit our website or use our services from India, including those located in Maharashtra and the Kolhapur district.


Since Doozy Brands operates in India, the privacy practices outlined in this document are designed in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023 (DPDP Act). If you are accessing our Site from outside India, please be aware that your information will be processed in accordance with Indian data protection standards.

2.Our Website and the Doozy Brands Group

Doozy Brands provides professional designing, printing, branding, and merchandise solutions (our “Products & Services”) for individuals, startups, and businesses. Our Products & Services are designed for both personal and commercial use.

 

• DoozyBrands operates as a single India-based business entity:

• Doozy Brands Design & Print Solution

• Registered Office: 201,Golden Palms,RSN.5211,PL No.18A,Mehta Colony,Pratibha Nagar,Kolhapur

• Primary Operations: Designing, Printing, Custom Merchandise, Branding Services
• Jurisdiction: India

• Responsible for: All personal data collected through our Site and Services

 

DoozyBrands is solely responsible for the processing of your personal data in accordance with Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). We do not have separate international entities or divisions responsible for data processing.

When we use the terms “Doozy Brands,” “we,” “us,” or “our” in this Privacy Policy, we are referring to Doozy Brands Design & Print Solutions, the entity responsible for managing and safeguarding your personal information.

 

3. How is your personal data collected?

Doozy Brands provides professional designing, printing, branding, and merchandise solutions (our “Products & Services”) for individuals, startups, and businesses. Our Products & Services are designed for both personal and commercial use.

• DoozyBrands operates as a single India-based business entity:

• Doozy Brands Design & Print Solution

• Registered Office: 201,Golden Palms,RSN.5211,PL No.18A,Mehta Colony,Pratibha Nagar,Kolhapur

• Primary Operations: Designing, Printing, Custom Merchandise, Branding Services
• Jurisdiction: India

• Responsible for: All personal data collected through our Site and Services

DoozyBrands is solely responsible for the processing of your personal data in accordance with Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). We do not have separate international entities or divisions responsible for data processing.

When we use the terms “Doozy Brands,” “we,” “us,” or “our” in this Privacy Policy, we are referring to Doozy Brands Design & Print Solutions, the entity responsible for managing and safeguarding your personal information.

 

4.Personal data which we collect about you

We collect a variety of information about our wonderful customers (you!) and users of our Site. This personal data falls into these categories:

Type of personal data What does this include?
Contact Data Title, first name, last name, gender/pronouns, billing address, delivery address, email address and telephone numbers. If you interact with us through social media, this may include your social media user name.
Organisation Data Name of company, business unit/division, role within the company.
Device/Technical Data Internet protocol (IP) address, device type, device identifiers, regional location information inferred from IP address, user browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access the Site. Sometimes this is collected via cookies or similar technologies.
Customer Payment Data Payment card details.

doozy brands uses third party payment processors Worldpay, Stripe and PayPal to process payments made for products and services via the Site. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards (which are high!) and your billing information (which is only used by these payment processors for the purpose of performing fraud protection) is encrypted before being communicated to them. Subject to the below exceptions, your card details are communicated directly from your browser to these payment processors - doozy brands never (ever!) sees your full payment card number (PAN). This means that the payment form is either off-site or displayed in a frame on the payment page.

For Worldpay and Stripe, if on the payment page you have requested that your card details be remembered (it’s such a timesaver!) and the payment was successful, doozy brands stores the card type, a Masked PAN (only the first 6 and last 4 digits) and the card’s expiry date as well as an associated token. We store this information so that you and we can identify your stored card and use it for further payments at doozy brands. We also store separately the last 4 digits and card type so that we can identify transactions made by a particular card.

For PayPal we only store the tokens required to identify the transaction with PayPal, issue refunds and identify transactions made using PayPal.
Customer Payment Data Information given on supplier invoices, including bank account and payment details.
Supplier Invoicing Data Information given on supplier invoices, including bank account and payment details.
Account Data Account holder login details, purchases or orders made by customer (including designs, which may themselves include personal data such as contact information on business cards and other printed materials), customer preferences, feedback and survey responses. So that you can come back and re-print your previous orders, we do not delete your account holder login details and designs until your account is deactivated or you ask us to delete it.
Usage Data Information about how users use the Site, which might include length of visit, page views, website navigation paths, referrer information (the website you visited before coming to our Site), the searches you conduct, timing, frequency and pattern of your Site use, and any other information about how you use our Site and our Products & Services. Sometimes this is collected via cookies or similar technologies. This includes visual recreations of your visit to our Site, showing your mouse movements, clicks, scrolling and other actions you make on the Site. We have chosen a high level privacy configuration for these session replays which means that anything you type is ‘masked’ and not included in what we can see.
Marketing and Communications Data Your preferences in receiving direct marketing from us and our third parties and your communication prefere
Premises Data Including CCTV footage and access records if you visit any of our premises.

If you contact us directly, we may receive additional information about you that you have provided to us, such as the contents of your message or attachments that you may send to us, and other information you choose to provide.

 

We also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated Data may be derived from your personal data but, as long as it is not combined with other data to identify you, is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you and is therefore no longer personal data) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

 

We do not collect any special categories of personal data about you. Special categories of personal data are personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Nor do we collect any information about criminal convictions and offences. If you use any of these types of personal data on products you design or create on moo.com, we will not be able to tell. We will treat all the personal data included in designs or products as ordinary personal data.

 

Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the Products & Services you’ve asked for.

5 How is your personal data collected?

We use different methods to collect data from and about you including through:

 

Direct interactions. We may collect directly from you Contact, Organisation, Customer Payment, Supplier Invoicing, Account, and Marketing and Communications Data. For example, we may collect this information from you when you:

 

  • sign up to receive email direct marketing from us, including the 
  • make enquiries or request information be sent to you;
  • create an account with us (on our Site or otherwise);
  • create designs for Products;
  • order our Products & Services;
  • engage with us on social media;
  • enter a competition, promotion or survey;
  • give us your marketing or other preferences;
  • contact customer services;
  • give us your information at an event;
  • leave comments or reviews on our Products & Services (please be kind!); or
  • otherwise contact us (including by post, phone, email, or via a form on our Site, our live chat or social media)

When you communicate with us online, third party vendors receive and store these communications on our behalf.

 

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our Site is directed to children. If you learn that a child has provided us with personal information, then you may alert us at data.privacymanager@oozybrands.com.

 

Automated technologies or interactions. As you interact with us, including via our Site, we may automatically collect Device/Technical Data about your equipment, browsing actions and patterns. We may also collect Device/Technical Data or Usage Data from cookies and similar technologies when you use our website, or when you click on one of our adverts (including those shown on third party websites). Our Site allows you to submit text and other materials to the Site (Prompts), which generate responses based on your Prompts (Outputs). For example, when you use our friendly AI assistant Little doozy brands on the Site. We will collect any information you choose to provide in your Prompts and this information may be reproduced in the Outputs. Little doozy brands helps you find answers and if at any point you want to interact with a human, you just let Little doozy brands  know.

 

Third parties or publicly available sources. We may receive personal data about you from various lawful sources, including:

  • Contact Data and/or Organisation Data from other individuals, for example where they have suggested you for our Refer a Friend scheme or if they have sent you a gift card;
  • Device/Technical Data and/or Usage Data from analytics providers (such as Google), advertising networks and search information providers;
  • Contact Data, Customer Payment Data and Account Data from providers of technical, payment and fraud prevention and delivery services;
  • Contact Data and/or Organisation Data from data partners;
  • Contact Data and/or Organisation Data from sales and marketing partners; and
  • Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media (including LinkedIn, Twitter and Facebook) or review sites (including TrustPilot).

6. How we use your personal data (including the lawful bases)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

  • Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our products, that’s a contract.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include the interest of our business in conducting and managing our business, or communicating with you when the business you represent is registering for a Business Services account.
  • Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.

Generally, we do not rely on consent as a legal basis for processing your personal data other than (a) for electronic direct marketing, such as sending you our doozybrandsletter; or (b) where the law requires it. Where our legal basis is consent, you have the right to withdraw consent any time.

 

See the table here for a description of all the ways we plan to use personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

 

We do not carry out any automated decision making.

If you ever have any questions about this, all you have to do is ask. See ‘How to contact doozybrands about privacy’ below.

7.Advertising, marketing and your communications preferences

At Doozy Brands, we use your Contact, Organisation, Technical, Usage and Marketing Data to understand what Products & Services may be most relevant to you. This helps us send you offers, updates, and promotions that match your interests — this is known as direct marketing.

We may contact you by email, phone, SMS, or post. For example, you may receive the Doozy Brands newsletter, discount codes, service updates, or promotional offers.

You may receive marketing messages if you have requested information from us or purchased from us and haven’t opted out. You can update or change your marketing preferences anytime through the Manage Your Information page in your account or by using the unsubscribe link in our emails.

We also advertise through websites and social media. These ads may be general or based on Device/Technical or Usage Data collected via cookies to help us show relevant content. For more details on this, see our Cookies & Pixels section.

8.Cookies & pixels

Cookies help our Doozy Brands website run smoothly and make your browsing experience more convenient and personalised. We use them to support essential website functions, ensure secure navigation, keep items in your cart, and remember preferences such as language or region. Cookies also help us understand how visitors interact with our site, which allows us to improve performance, fix errors, and create a better user experience. Advertising partners may also place cookies that help us show you more relevant ads and measure the effectiveness of our marketing. In some cases, you may receive cookies from third parties through embedded content or social media links, and since we do not control these, we recommend checking their policies for more information.

 

You can manage or disable cookies at any time through your browser settings or by visiting the Cookie Preferences section on our website. However, turning off certain cookies may affect how the website functions. Some of our emails may include tracking pixels that let us know whether you opened the email or clicked on any links. These tracking tools are removed when you delete the email. If you prefer not to be tracked, you can choose to receive emails in plain text or disable images in your email settings.

9.Disclosures of your personal data

At Doozy Brands, we may share your personal data with trusted third parties when necessary to operate our business, deliver your orders, process payments, support marketing, prevent fraud, or comply with legal requirements. These third parties include service providers, professional advisers, and partner organisations who help us run our services efficiently. We may also share information for analytics, advertising, retargeting, or during business transactions such as mergers or the sale of assets. Any new business owner will be required to use your data in line with our Privacy Policy.

We may also access, preserve, or disclose your information if required by law, to respond to your requests, or to protect the rights, property, or safety of you, Doozy Brands, or others. All third parties we work with are required to keep your data secure, follow data protection laws, and use your information only for the purposes we instruct. We will never allow them to use your data for their own independent purposes. We may also share your information if you give us explicit permission.

 

WE MAY SHARE DATA WITH:

  • Suppliers & service providers: technology partners, payment processors, fraud prevention tools, couriers, manufacturers, and marketing service providers.
  • Group companies: if Doozy Brands has related or parent companies involved in operations.
  • Professional advisers: auditors, bankers, lawyers, accountants, and insurers.
  • Government authorities: regulators, law enforcement, or legal bodies when required.
  • Advertising & analytics partners: such as Google Analytics (see our Cookies section or Cookie Preferences for more details).
  • Business transaction partners: during mergers, acquisitions, or corporate restructuring.

10.Account Data

For as long as you have an active account with us, the functionality of our Site allows you to come back at any time and re-print Products you have ordered from us. So, unless you deactivate your account or delete your content, we keep it for you so you can always come back to it.

11. International transfers

For as long as you have an active account with us, the functionality of our Site allows you to come back at any time and re-print Products you have ordered from us. So, unless you deactivate your account or delete your content, we keep it for you so you can always come back to it.

12.Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties on a need-to-know basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

13. Third-party links

This website may include links to third-party websites, plug-ins and applications (for example, to leave a review on TrustPilot). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. When you leave our website, we encourage you to read their privacy policies before providing any information to them.

14. Data retention

At Doozy Brands, we keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, and reporting obligations. The length of time we keep your information depends on the type of data, its sensitivity, the potential risks of unauthorised use, and any legal requirements we must follow. By law, we are required to retain certain customer and transaction-related information for up to six years for tax and compliance purposes. We may also keep your account information and related data for as long as your Doozy Brands account remains active.

15.Your legal rights

Depending on where you live, you may have certain rights regarding your personal data. These rights allow you to understand, access, update, or control how your information is used. Each right applies under specific rules and conditions, and we will always guide you through the process if you choose to exercise them.

 

YOUR PRIVACY RIGHTS MAY INCLUDE:

  • Right to be informed: We must tell you how your personal data is used.
  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data in certain circumstances.
  • Right to restrict processing: You can ask us to limit how we use your data.
  • Right to data portability: You can request your data in a common, transferable format.
  • Right to object: You may object to certain uses of your data, including marketing.
  • Rights regarding automated decisions & profiling: You can ask for transparency about any automated processing.
  • Right to opt-out of targeted advertising: Certain regions, including some U.S. states, allow you to opt out of data sharing for advertising purposes.

If you wish to exercise any of these rights, please contact us using the details on our “Contact Doozy Brands About Privacy” page.

We aim to respond to all valid requests within one month. If your request is complex, we may need more time, but we will keep you informed throughout the process.

16.How to contact MOO about privacy

If you have any questions about this Privacy Policy or would like to exercise your data rights, you can contact our Data Privacy Manager at privacy@doozybrands.com or by sending a written request to our Doozy Brands Privacy Office at our official business address. We are committed to responding to all privacy-related queries promptly and clearly.

For customers in the EEA or Switzerland, Doozy Brands works with authorised GDPR representatives to ensure full compliance with local data protection laws. Their contact details are available on the GDPR Rep website at https://www.gdprep.org/. For any general help with our products, services, or website, please reach out through our main Contact page.

17. A little request from MOO to you

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by updating your account. Thank you.

18. Changes to this Privacy Policy

Data protection law and guidance continues to evolve, so you may see little updates to our privacy from time to time. We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. Be sure to check in and have a read every now and then. If we materially change the ways in which we use or disclose personal information previously collected from you through the Site, we will notify you through the Site, by email, or other communication. Thank you.