Privacy Policy
1. Introduction
At Doozy Brands, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our branding and design services, purchase printing products, submit an enquiry, or interact with our website. By using the Doozy Brands website, you agree to the practices described in this Privacy Policy.
2. About Doozy Brands
Doozy Brands provides professional branding, graphic design, logo design, packaging design, web design, printing, and related creative services. We may also offer products and services through our website that require customers to provide contact, billing, delivery, and payment-related information.
3. Information We Collect
We may collect personal and business information when you use our website or services.
This information may include:
- Full name
- Company or business name
- Email address
- Mobile or telephone number
- Billing and shipping address
- Business or project details
- Information submitted through enquiry, contact, quotation, or service forms
- Design requirements and project-related information
- Files, images, logos, artwork, documents, or other materials submitted for design or printing services
- Order and purchase details
- Information required to process invoices and payments
- Communication and correspondence with Doozy Brands
- Any other information you voluntarily provide to us
4. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- Website interaction data
- Approximate location information
- Cookies and similar technologies
This information helps us understand website usage, improve performance, maintain security, and provide a better user experience.
5. Information Submitted Through Forms
If you submit information through our contact, quotation, branding, logo design, packaging design, web design, printing, or other service forms, we may use that information to:
- Respond to your enquiry
- Understand your project requirements
- Prepare quotations or proposals
- Contact you regarding requested services
- Provide project-related communication
- Process your service request or order
- Maintain business records
Please do not submit confidential information through a public website form unless it is necessary for your enquiry or project.
6. Design and Artwork Files
If you use our branding, graphic design, packaging, printing, or other creative services, you may provide files such as logos, photographs, artwork, product information, documents, brand assets, or other business materials.
We use these materials only as reasonably necessary to:
- Provide the requested service
- Create or modify designs
- Prepare files for printing or production
- Communicate with you about your project
- Deliver the completed project or product
We take reasonable steps to protect project files and business information from unauthorized access.
7. How We Use Your Information
Doozy Brands may use collected information to:
- Provide branding and creative services
- Provide logo and brand identity services
- Provide packaging and graphic design services
- Provide website design and development services
- Process printing orders
- Process product purchases and service requests
- Respond to enquiries and requests
- Prepare quotations and invoices
- Process payments and orders
- Arrange delivery or fulfilment
- Communicate about projects, orders, services, and support
- Improve our website and services
- Monitor website performance
- Prevent fraud, misuse, spam, and unauthorized activity
- Maintain website and business security
- Meet applicable legal, accounting, and regulatory requirements
8. Payments and Transactions
If you purchase a product or service through our website, payment information may be processed through third-party payment gateways or payment service providers. Doozy Brands does not intend to store complete debit card, credit card, UPI, banking passwords, or other sensitive payment credentials on its own website unless specifically required and lawfully permitted. Payment providers may collect and process payment information according to their own privacy policies and terms.
9. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve the user experience.
Cookies may be used for purposes such as:
- Website functionality
- User preferences
- Analytics
- Performance monitoring
- Security
- Marketing or advertising, where applicable
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
10. Analytics and Website Performance
We may use analytics and performance tools to understand how visitors interact with our website.These tools may collect information such as pages visited, device information, browser information, approximate location, and website interaction data.This information helps us improve our website, services, content, and user experience.
11. Marketing and Communications
If you provide your contact information, we may contact you regarding:
- Your enquiry
- Requested quotation
- Existing project
- Order status
- Service-related updates
- Customer support
- Important website or service information
Where permitted by applicable law, we may also send promotional or marketing communications.You may request to stop receiving non-essential marketing communications at any time.
12. Sharing of Information
Doozy Brands does not sell or rent your personal information to third parties. We may share necessary information with trusted third-party service providers when required to operate our business or provide requested services.
These may include:
- Payment processors
- Hosting and website service providers
- Email and communication providers
- Printing or production partners
- Delivery and logistics providers
- Technology and analytics providers
- Professional advisors
- Service providers assisting with website maintenance or security
We only share information that is reasonably necessary for the relevant purpose. We may also disclose information when required by law, legal process, government authority, or to protect our rights, property, users, or business.
13. Printing and Production Services
For printing, packaging, promotional materials, and related production services, certain project information may need to be shared with printing or production partners to fulfil your order.
This may include:
- Artwork files
- Printing specifications
- Product details
- Quantity and size
- Delivery information
- Other information necessary to complete the order
We aim to share only the information reasonably required for production and fulfilment.
14. Data Security
We take reasonable technical and organizational measures to protect personal information and project-related information against unauthorized access, loss, misuse, alteration, or disclosure.However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
15. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services. Doozy Brands is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policies of third-party services before providing them with personal information.
16. Business and Project Confidentiality
We understand that branding, packaging, design, printing, and business projects may involve commercially valuable information.We take reasonable steps to handle customer project information responsibly. However, customers should clearly communicate any specific confidentiality or non-disclosure requirements before sharing highly confidential materials. Where a separate confidentiality agreement or non-disclosure agreement applies, its terms may also govern the handling of the relevant information.
17. Changes to This Privacy Policy
Doozy Brands may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or business practices.The updated Privacy Policy will be posted on this page with a revised Last Updated date. We encourage visitors to review this page periodically.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Doozy Brands. We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
19. Consent
By using the Doozy Brands website, submitting information through our forms, requesting our services, or placing an order through our website, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described above, subject to applicable law.