Terms & Conditions
doozybrands.com (the “Site”) is owned and operated by Doozy Brands (“Doozy Brands”, “we”, “our”, or “us”), a design and printing company specializing in high-quality custom print and branding solutions.
These Terms and Conditions (“Terms”) apply to your use of the Site and any services or products offered through it. By accessing or using the Site, you agree to be bound by these Terms.
Doozy Brands provides a wide range of design and printing services, including but not limited to business cards, marketing materials, packaging, and customized merchandise (collectively, “Doozy Products”). All products are offered and sold exclusively through the Site.
We are committed to delivering professional design services, premium print quality, and a seamless customer experience. For inquiries, support, or assistance, please refer to the “Contact Us” section available on the Site.
By using the Site or placing an order with Doozy Brands, you agree to be bound by these Terms and Conditions in effect at the time of your use. We may update or revise these Terms periodically, so we encourage you to review them each time you visit the Site or place an order. Your continued use of the Site constitutes acceptance of any changes. Please also review our Privacy Policy to understand how we collect, use, and protect your personal information.
Additional terms may apply to specific services, promotions, or special offerings provided by Doozy Brands, and will be made available at the relevant time. If you are using any of our business or subscription-based services, separate agreements may govern those services. These Terms are prepared in English, and in the event of any inconsistency between translated versions, the English version shall prevail.
1. ACCEPTING & COMPLYING WITH THESE MOO TERMS
1.1 If you access the Site or place orders for Doozy Brands products or services on behalf of your employer, organization, or any other person, you represent and warrant that you have the full authority to accept these Terms on their behalf and to legally bind them to these Terms.
1.2 Each party agrees and represents that it possesses all necessary rights, licenses, approvals, and permissions required to fulfill its obligations under these Terms and to use the services provided by Doozy Brands.
1.3 You are responsible for ensuring that any individual who accesses the Site through your connection or on your behalf is aware of these Terms, our Privacy Policy, and any other applicable conditions, and that they comply with them at all times.
2. DESCRIPTIONS & IMAGES OF THE MOO PRODUCTS
2.1 All Doozy Brands products will be produced in accordance with the design submitted by you. Please note that colors may appear differently across screens, and slight variations may occur in the final printed product.
2.2 Final products may differ slightly from images or descriptions shown on the Site or in promotional materials, especially where customizations such as colors, logos, or design elements are applied.
2.3 Minor variations in size, layout, or finishing may occur during the printing process, and such differences are considered acceptable within industry standards.
3. ORDERING MOO PRODUCTS
3.1 Customers are encouraged to review Doozy Brands’ design guidelines before creating or submitting any design.
3.2 Orders can be placed by selecting products, customizing designs (if applicable), and adding them to the online cart by following the on-screen instructions.
3.3 The cart will display selected products, quantities, and delivery details. Customers are responsible for reviewing and correcting any errors before placing the order.
3.4 Placing an order constitutes a request to purchase. An acknowledgment email will be sent after submission.
3.5 Doozy Brands reserves the right to accept or reject any order at its discretion, without obligation to provide a reason.
3.6 An order is confirmed only when a confirmation email with order details is issued.
3.7 If a product cannot be fulfilled, Doozy Brands will notify you and offer alternatives or a full refund, including applicable shipping charges.
3.8 All orders are governed by these Terms and do not constitute separate agreements.
3.9 For any questions or concerns regarding an order, customers may contact Doozy Brands through the “Contact Us” section on the Site.
4. YOUR ACCOUNT
4.1 To place an order, you may be required to create an account using your email address and password. You are responsible for maintaining the confidentiality of your login details and must notify Doozy Brands immediately of any unauthorized access.
4.2 Doozy Brands reserves the right to suspend or terminate your account at any time if there is a breach of these Terms or for any other valid reason.
4.3 You are solely responsible for all activities carried out under your account, including any orders placed.
5. PRICING & SHIPPING
5.1 Product prices are displayed on the Site and may vary based on customization and specifications.
5.2 Shipping charges are calculated separately and will be shown during the checkout process before order confirmation.
5.3 All prices are exclusive of applicable taxes, which will be added at checkout based on your location.
5.4 The final payable amount, including products, shipping, and taxes, will be clearly displayed before you complete your order.
5.5 While Doozy Brands strives to ensure accurate pricing, errors may occur. In such cases, you will be notified and given the option to proceed with the corrected price or cancel the order with a full refund.
6. PAYMENT
6.1 Payments for products and shipping must be made using the accepted payment methods available at checkout.
6.2 All payments must be made in full without any deductions, set-offs, or withholding, except where required by law.
7. DELIVERY & OWNERSHIP
7.1 Orders will be delivered using standard or selected shipping methods, with estimated delivery timelines provided at checkout.
7.2 Delivery timelines are approximate, and Doozy Brands is not liable for delays caused by unforeseen circumstances.
7.3 Orders may be shipped in multiple packages if necessary.
7.4 Customers must provide accurate delivery details. Doozy Brands reserves the right to adjust addresses if required by the shipping provider.
7.5 Ownership and responsibility for the products transfer to you upon successful delivery.
7.6 If delivery is not accepted within a reasonable time after notification, Doozy Brands reserves the right to dispose of the products without issuing a refund.
8. CANCELLATION
8.1 All orders are generally non-cancellable and non-refundable once placed, unless otherwise agreed by Doozy Brands.
8.2 Cancellation requests may be considered if submitted before the order processing begins; however, approval is at the sole discretion of Doozy Brands.
9. LIMITED WARRANTY
9.1 If you experience any issues with your order, please contact Doozy Brands promptly through the “Contact Us” section on the Site.
9.2 Doozy Brands warrants that all products will substantially match the approved design and specifications at the time of order.
9.3 If a product is defective or does not meet the agreed specifications, you must notify us within 5 business days of delivery and provide necessary evidence (such as photos or videos). Returns may be required for verification.
9.4 Failure to report issues within the specified time will result in acceptance of the product as delivered.
9.5 For valid claims, Doozy Brands may, at its discretion, repair, replace, or issue a full refund for the affected product.
9.6 This warranty does not apply to defects caused by customer errors, misuse, design mistakes, unauthorized modifications, normal wear and tear, or failure to follow usage instructions.
9.7 This warranty represents Doozy Brands’ sole responsibility and your exclusive remedy for defective products.
9.8 These Terms also apply to any repaired or replacement products provided.
10. OUR CUSTOMER COMMITMENT
10.1 Doozy Brands aims to provide high-quality service and ensure customer satisfaction; however, this commitment is a service standard and not a legally binding obligation.
10.2 This commitment applies to service-related concerns but does not cover issues arising from customer errors, incorrect designs, or inaccurate instructions. Customers are responsible for ensuring all details provided are correct and complete.
10.3 Nothing in this section affects your statutory rights under applicable laws.
11. EVENTS OUTSIDE OUR CONTROL
11.1 Doozy Brands is not liable for any delay or failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, courier delays, supplier issues, network failures, government actions, or other unforeseen circumstances.
12. SITE UPDATES & AVAILABILITY
12.1 Doozy Brands may update, modify, or change any part of the Site at any time to improve services, reflect business needs, or comply with legal requirements.
12.2 The Site is provided on an “as available” basis. We do not guarantee uninterrupted access and may suspend, restrict, or discontinue the Site at any time without notice.
13 . SITE SECURITY
13.1 Both Doozy Brands and users are responsible for ensuring that the Site remains free from harmful software, viruses, or malicious code that may affect its performance or security.
13.2 Any attempt to introduce or transmit harmful elements that could damage, disrupt, or interfere with the Site or its users is strictly prohibited.
1 4. USE OF PERSONAL INFORMATION
14.1 Doozy Brands complies with all applicable data protection and privacy laws when handling personal information.
14.2 Our Privacy Policy explains how we collect, use, and protect your personal data, and applies to all use of the Site and our services.
14.3 Personal data you provide (such as names, contact details, or business information used in designs) may be processed to fulfill orders and provide services.
14.4 We may also process basic business contact information to manage accounts, provide support, and maintain our relationship with customers.
14.5 By using our services, you acknowledge that Doozy Brands processes data as necessary to complete orders and operate the Site in accordance with applicable data protection laws.
15. CUSTOMER CONTENT & RIGHTS
15.1 You retain full ownership of all intellectual property rights in any content, files, or materials you upload (“Customer Assets”). Doozy Brands does not claim ownership of your content.
15.2 You are responsible for ensuring you have all necessary rights, permissions, and legal authority to use and submit Customer Assets for production.
15.3 You confirm that your submitted designs do not infringe any third-party rights, including intellectual property, privacy, or contractual rights.
15.4 By submitting content, you grant Doozy Brands a limited, worldwide license to use, process, and modify your assets solely for the purpose of fulfilling your order.
15.5 All submitted content must comply with applicable laws and must not include unlawful, offensive, misleading, or infringing material. Doozy Brands reserves the right to reject any content that violates these standards.
15.6 You represent and warrant that your Customer Assets comply with all legal requirements and do not infringe any third-party rights or obligations.
15.7 You agree to indemnify Doozy Brands against any claims, damages, or losses arising from your submitted content, including intellectual property disputes or legal violations.
15.8 You are responsible for maintaining backups of all files and content uploaded to the Site.
16. SITE & INTELLECTUAL PROPERTY RIGHTS
16.1 All intellectual property rights in the Site, designs, templates, and content remain the exclusive property of Doozy Brands or its licensors. No ownership rights are transferred to you.
16.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Site solely for placing orders and using our services.
16.3 Doozy Brands trademarks, logos, and branding elements may not be used without prior written permission, except as required for normal use of the Site.
16.4 Any feedback or suggestions you provide may be used by Doozy Brands freely, without restriction, to improve services and products.
16.5 You agree not to copy, modify, reverse engineer, distribute, or misuse any part of the Site, templates, or content, nor use them for competitive or illegal purposes.
16.6 Unauthorized use of the Site, including data scraping, mining, or automated extraction, is strictly prohibited.
16.7 You are responsible for any misuse of the Site and agree to indemnify Doozy Brands against any resulting claims or damages.
16.8 Design templates may be reused or adapted for other customers, and similar designs may appear across different orders. Doozy Brands does not guarantee exclusivity of design elements.
17. DISCLAIMERS
17.1 Doozy Brands does not guarantee that any submitted designs or combined content will not infringe third-party intellectual property rights. Customers are responsible for ensuring their designs are legally compliant.
17.2 All services, templates, designs, and products are provided “as is” and “as available,” without any warranties of any kind, including implied warranties of quality, fitness for purpose, or non-infringement. We do not guarantee uninterrupted or error-free use of the Site.
17.3 Some limitations or exclusions of warranties may not apply in certain jurisdictions and will apply only to the maximum extent permitted by law.
18. LIMITATION OF LIABILITY
18.1 To the fullest extent permitted by law, Doozy Brands is not liable for any indirect, incidental, special, or consequential damages, including loss of profit, data, goodwill, or business opportunities arising from the use of the Site or products.
18.2 Our total liability for any claim relating to an order will not exceed the amount paid by you for that specific order.
18.3 Certain limitations may not apply in some jurisdictions and will apply only to the maximum extent permitted by law.
18.4 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.
18.5 Any safety labels or certifications on products must not be removed or altered; Doozy Brands is not responsible for any resulting issues.
18.6 Any claims must be made within one year from the date the issue occurred.
19. COMPLAINTS & DISPUTES
19.1 If you have any concerns or issues, please contact Doozy Brands customer support through the “Contact Us” page. We will make reasonable efforts to resolve your complaint.
19.2 These Terms are governed by and interpreted in accordance with the applicable laws of India.
19.3 Any disputes arising out of or relating to the Site, orders, or these Terms shall be resolved through binding arbitration or appropriate legal procedures, conducted in India, unless otherwise required by law.
19.4 Both parties agree to waive the right to a jury trial and to participate in class-action proceedings, to the extent permitted by law.
19.5 You may opt out of arbitration by notifying Doozy Brands in writing within 30 days of account creation, including your full name, contact details, and a clear statement requesting opt-out. If you opt out, Doozy Brands also reserves the right to pursue legal action through courts if required.
20. COMPLIANCE
20.1 You agree to comply with all applicable anti-bribery and anti-corruption laws and regulations. You must not engage in any activity that could constitute a violation of such laws and must promptly report any improper requests or conduct related to these Terms.
20.2 You agree to comply with all applicable import, export, and trade sanction laws in relation to your use of the Site and our products.
21. GENERAL TERMS
21.1 You are responsible for ensuring compliance with these Terms, including preventing any unauthorized actions under your account or use of the Site.
21.2 Doozy Brands may assign, transfer, or outsource its rights and obligations under these Terms to third parties where necessary for business operations.
21.3 We may engage trusted third-party service providers to help fulfill our obligations under these Terms.
21.4 These Terms constitute the entire agreement between you and Doozy Brands and supersede any prior communications or representations.
21.5 Nothing in these Terms creates any partnership, joint venture, or agency relationship between you and Doozy Brands.
21.6 These Terms are solely between you and Doozy Brands and no third party has the right to enforce them.
21.7 Notices may be sent via email and are considered received at the time of transmission. Messaging apps are not accepted for formal communication.
21.8 If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.
21.9 Failure to enforce any part of these Terms does not constitute a waiver of rights.
21.10 All rights and remedies under these Terms are cumulative and do not exclude any other legal rights available.
22. DEFINITIONS
22.1 In these Terms, key terms such as Account, Customer, Design, Order, Products, Pricing, Delivery Information, and related expressions refer to your use of the Site, placing orders, uploading content, and receiving products and services from Doozy Brands.
22.2 Intellectual Property, legal rights, charges, taxes, templates, website content, and all related operational terms define the ownership, responsibilities, and commercial conditions governing your interaction with Doozy Brands and its services.